Your customers' words, kept safe.
Conversations are the most personal data a business holds. We treat protecting them as a design constraint from the first line of code.
- Encryption everywhere
- Data is encrypted in transit (TLS) and at rest. Channel credentials you connect are stored encrypted and never leave our servers.
- Never used for training
- Your transcripts, recordings, prompts and knowledge are never used to train, fine-tune or improve any AI model.
- Least-privilege access
- Role-based access control, scoped credentials and access logging keep data in the right hands.
- Recording on your terms
- Call recording is off unless you turn it on, and retention follows your configuration.
How we work, every day
- Code review on every change
- Dependency scanning and prompt patching of known vulnerabilities
- Encrypted backups with tested recovery
- Least privilege across people and services
- Audit logging of sensitive actions
- An incident response plan with clear ownership
- Payments handled by Paddle; we never store card numbers
- An up-to-date sub-processor list, available on request
Commitments, not checkboxes
Geogent is GDPR-aligned, and we act as your processor for the conversations your agents handle. If you have a specific security or compliance requirement, we'll walk you through our practices and complete your vendor assessment.
Questions about security?
We'll share whatever detail your team needs.