Privacy Policy

How we handle, process, and protect your data.

Last updated: October 2023

1. Information Collection

We collect information to provide better services to our users. The types of personal information we collect depend on how you interact with our services. This includes contact details, voice data processed by our AI models (only with explicit consent), and usage metrics.

2. How We Use Your Data

Your data is strictly used to train personalized acoustic models, route intelligent calls, and provide dashboard analytics. We do not sell your personal data to third-party data brokers under any circumstances.

3. Data Security

We implement industry-standard encryption protocols (TLS 1.3) for data in transit and AES-256 for data at rest. Access to voice logs is restricted via granular Role-Based Access Control (RBAC).